Privacy Policy
Welcome to Millie Thomas Photography privacy policy.
Millie Thomas Photography respects your privacy and is committed to protecting your personal data. This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide when you purchase our services.
Important information
Controller
Emily Thomas, trading as Millie Thomas Photography, is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy).
Contact details
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us by email at: milliethomasphotography@gmail.com
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to your personal data
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website includes links to third-party websites and applications (such as Instagram). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
The data we collect about you
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, marital status, date of birth, title, gender, job title and organisation name.
Contact Data includes billing address, personal email address, business email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes purchases or orders made by you, your interests, preferences, feedback and any survey responses.
Usage Data includes information about how you use our website and services.
Marketing Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Image Data includes any personal data captured in photographs or videos taken as part of our services, which may include gender, race and ethnicity.
Metadata – Photographs and videos captured as part of our services may contain embedded technical information (metadata), including details such as the date and time of capture and geographical location data relating to the photo shoot. Such metadata may constitute personal data in certain circumstances.
Children
We may collect personal data about children under 18 (such as their name and age) where they are to take part in any photography session we are providing. In such circumstances, we will only collect the relevant personal data with parental or guardian consent.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with photography services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your personal data when you:
correspond with us by post, phone, email, social media or otherwise;
purchase our services;
request marketing to be sent to you; or
give us feedback.
Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.
Third parties. We may receive personal data about you from various third parties as set out below:
Payment providers such as Paypal and Stripe.
Pixieset - We use Pixieset to host and deliver online client photo galleries. We may receive personal data from Pixieset, such as contact details, enquiry information, booking details and gallery activity.
Squarespace –We may receive technical data and website analytics from Squarespace, our website hosting provider.
Google My Business – We may receive personal data from Google where you leave a review of our services, including your name, username, profile information and the content of your review.
Pinterest – Where we use shared Pinterest boards to collaborate with clients on ideas, inspiration or preferences for a photography session, we may receive personal data from Pinterest, including your name, username, profile information, comments, messages and content that you share on or through the board.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Promotional offers from us
We may use your Identity, Contact, Technical and Profile Data to form a view on what we think you may want or need, or what may be of interest to you.
You may receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of purchasing our services.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our
Cookies Policy.
Disclosures of your personal data
We may share your personal data with the following third-parties for the purposes set out in the table above:
Third party service providers - we use some third-party providers to help us run our business such as:
Pixieset – we use Pixieset to host and deliver online client photo galleries. This may involve sharing your name, email address and photographs with Pixieset for the purposes of hosting, displaying and providing access to your gallery.
providers of IT, website hosting and system administration services.
printing providers such as DS Colour Labs to print images for our clients and Vistaprint to print marketing materials.
Pinterest – we may provide your email address to Pinterest to invite you to a shared mood board as part of the planning process for photography sessions.
Professional advisers including lawyers, accountants and insurers based in the UK who provide legal, insurance and accounting services.
HM Revenue & Customs who require reporting of processing activities in certain circumstances.
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
During the course of business, we may engage third parties whose processing of your personal data will involve a transfer of data outside UK (such as our online photo gallery provider, Pixieset). When we engage such third parties, we ensure a similar degree of protection is afforded to your personal data by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and accounting purposes.
In some circumstances you can ask us to delete your data: see your legal rights below for further information.
Your legal rights
Under certain circumstances, you have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data's accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
